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Senior Quantitative and Qualitative Researcher- Remote

Nationwide Remote Office (US99), United States R

USD 119K-202K Senior-level Full Time

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Found 2d ago

Tasks

Analyze voice of the customer feedback
Apply human-centered design principles
Conduct usability testing and interviews
Create research artifacts personas and journey maps
Define CX success metrics and impact
Design quantitative and qualitative research studies
Ensure informed consent and PII protection
Lead survey strategy and analysis
Link research insights to service performance
Perform ethnographic research
Present findings to stakeholders
Provide data visualization guidance
Synthesize qualitative and quantitative findings

Perks/Benefits

Remote work

Skills/Tech-stack

Data Visualization | Ethnographic Research | Figma | Human Centered | Human-Centered Design | Interviewing | Journey Mapping | Microsoft Office | Persona development | Power BI | Qualitative research | Qualtrics | Quantitative Research | Service Blueprinting | Service Design | Survey design | Tableau | UX research | Usability Testing | User Experience | Voice of the Customer | Wireframing

Education

Bachelor of Science

Roles

Experience Researcher | Researcher | UX Researcher | User Experience Researcher

Regions

Countries

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