Fulfillment Specialist (Remote)
Tasks
- Collaborate with finance on order issues
- Coordinate warehouse dispatch
- Handle escalations and exceptions
- Initiate refurbishment process
- Manage returns issues
- Process customer returns
- Process incoming orders
- Receive and categorize returns
- Support inbound shipments
- Support outbound shipments
- Update order status to customers and stakeholders
- Validate purchase order contents
Perks/Benefits
- Commuter benefits
- Flexible PTO
- Flexible spending account
- Health Saving Account
- Healthy lunches
- Mental health support
- Paid Holidays
- Paid parental leave
- Professional development stipend
- Wellness benefits
Skills/Tech-stack
Customer Service | Customer Service Assessment | Email communication | Netsuite | Order Management | Order processing | Phone communication | Purchase Order Management | Purchase order | Returns Management | Salesforce | Time management
Education
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