Junior Database Administrator
Hyderabad, Telangana, India
INR 425K-500K (estimate) Entry-level Full Time
Tasks
- Acknowledge tickets within SLA
- Coordinate planned downtime with Tier2 and Tier3 DBAs
- Create ServiceNow tickets for customer requests
- Ensure tickets are assigned in ServiceNow
- Escalate P1 production downtime to shift lead and manager
- Monitor production and development environments
- Provide 24x7 database support
- Review tickets for completeness
- Serve as first point of contact for support tickets
Perks/Benefits
Skills/Tech-stack
Database Administration | IT Service Management | IT service | Linux | Production Support | SLA monitoring | SQL | Service Management | ServiceNow | Windows
Education
Roles
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