Admissions and Enrollment Specialist Assistant (Portsmouth Campus)

Tasks

• Advise students on FERPA policies
• Answer records and grades questions
• Assist students apply to college
• Assist students with admissions and enrollment paperwork
• Conduct student walkup support
• Greet visitors at welcome desk
• Handle cross registration
• Maintain accurate department forms and publications
• Maintain student service indicators
• Perform outreach communication
• Process enrollment verifications
• Process enrollments drops and withdrawals
• Process transcript requests
• Provide admissions and enrollment information
• Respond to student inquiries by email and phone
• Scan and store student documents
• Schedule classes and check availability
• Sort and distribute mail
• Support student recruitment events and campus tours
• Troubleshoot enrollment record and grade issues
• Update student data changes

Perks/Benefits

• N/A

Skills/Tech-stack

Customer Service | FERPA | ImageNow | Information System | Microsoft Excel | Microsoft Office | Oracle | PeopleSoft | PeopleSoft SIS | Student Information System