Advanced Specialist, Customer Success - Faculty Advisor - Mathematics and Statistics
Tasks
- Advise on digital assessment grading reporting
- Advise on integrating Pearson MyLab in courses
- Align Pearson digital products with learning objectives
- Collaborate with Product teams on platform tools features
- Consult on modifying creating content
- Create implementation specific product videos and guides
- Develop training resources and tutorials
- Facilitate face to face and virtual trainings
- Partner with Sales on demonstrations and enablement
- Partner with course level administrators
- Provide written recommendations and course evolution reporting
- Track milestones using rubrics and reporting templates
Perks/Benefits
- N/A
Skills/Tech-stack
Content authoring | Digital assessment | Grading strategy | LMS | Pearson MyLab | Product Feedback | Reporting templates | Rubric development | Sales Enablement | Statistics | Student outcomes | Success metrics | Training Development | Video Production | Webinars
Education
Roles
Advisor | Customer Success | Customer Success Specialist | Faculty | Faculty Advisor | Specialist
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