AI Analyst (Support Agent)- Cortex
Tasks
- Analyze failures and define R and D actions
- Develop in product support instructions
- Drive continuous training loop using prompt engineering
- Govern AI content and verify knowledge base data
- Implement mechanisms to guarantee accuracy
- Monitor and rank AI answers for accuracy
- Translate model output into production quality
- Translate quality issues into model logic improvements
- Validate production models using evaluation platforms
Perks/Benefits
- N/A
Skills/Tech-stack
API Integration | BigQuery | Cloud Computing | Containers | Continuous Training | Data Governance | Data Validation | Evaluation Methodologies | Generative AI | GitLab CI | Knowledge Base | Knowledge base management | Kubernetes | Language Models | Large Language Models | Machine Learning | Prompt engineering | Python
Education
N/A
Roles
AI | AI Analyst | Analyst | Data Analyst
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