AI and DevOps Platform Support Manager

5900 HURONTARIO STREET MISSISSAUGA, Canada

CAD 145K-217K Senior-level Full Time

@ C...

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Found 22d ago

Tasks

Build automation strategy to reduce manual toil
Conduct disaster recovery drills
Define observability strategy
Define platform vision and roadmap
Drive cost reductions
Ensure SLA compliance
Guide development teams
Implement capacity management framework
Implement monitoring and observability strategies
Improve application stability
Improve deployment velocity
Improve performance tuning
Improve problem management
Improve service level
Lead platform support team
Manage incident resolution
Manage offshore managed service
Manage onboarding guidelines
Manage problem resolution
Oversee incident management process
Oversee monitoring logging tracing alerting
Oversee platform architecture and services
Oversee vendor relationships
Perform root cause analysis reviews
Plan and execute wargaming scenarios
Plan capacity throughput latency
Provide user training
Run chaos engineering tests
Share knowledge
Strengthen incident management

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Science | Master of Science

Roles

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AI and DevOps Platform Support Manager

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