AI Engineer - Conversational
Sydney Olympic Park, New South Wales 2127, Australia
AUD 200K-250K (estimate) Executive-level Full Time
Tasks
- Architect and deploy AI voice solutions
- Automate customer interactions using integrations
- Build train and improve NLP models
- Define and monitor conversational AI KPIs
- Design and implement AI chat solutions
- Document technical designs and runbooks
- Evaluate and recommend conversational AI platforms
- Integrate conversational AI with Salesforce CRM
- Manage third party vendor relationships
- Stay current with generative AI and LLMs
- Support QA and testing of conversation flows
Perks/Benefits
Skills/Tech-stack
AWS | Agile | Amazon Connect | Amazon Lex | Cloud Computing | Cognigy | Dialogue Management | Einstein Bots | Eleven Labs | Entity Extraction | Generative AI | Genesys Cloud | Google Cloud | Intent Recognition | Kore.AI | Language Models | Language Processing | Language Understanding | Large Language Models | LivePerson | Machine Learning | Microsoft Azure | NLP | Natural Language | Natural Language Processing | Natural Language Understanding | REST APIs | Salesforce CRM | Salesforce Einstein | Salesforce Einstein Bots | Salesforce Service | Salesforce Service Cloud | Scrum | Service Cloud | Twilio | Webhooks
Education
Bachelor of Computer Science | Bachelor of Engineering | Bachelor of Science | Bachelor of Technology
Roles
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