AI Engineer
Mexico City, Mexico City, Mexico
R
MXN 990K-1300K (estimate) Senior-level Full Time
Tasks
- Audit AI conversations for bugs
- Document support activity and resolutions
- Ensure issues resolved within SLA
- Escalate complex issues to engineering
- Identify recurring issues
- Improve internal documentation and FAQs
- Monitor alerts and customer feedback
- Resolve API integration problems
- Respond to customer inquiries
- Troubleshoot AI behavior issues
Perks/Benefits
Skills/Tech-stack
AI configuration | API Integration | JSON | Process Automation | Python | Slack | Third Party | Third-party Integration | WhatsApp | Zapier
Education
N/A
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