AI Engineer / Senior Platform Support Assistant Vice President
Quincy, Massachusetts, United States
USD 90K-157K Senior-level Full Time
Tasks
- Automate support workflows
- Develop runbooks knowledge base articles and SOPs
- Ensure security and compliance alignment
- Improve reliability and resilience
- Manage incidents and problem management
- Optimize platform health performance and cost efficiency
- Participate in on-call rotations
- Perform root cause analysis
- Provide technical guidance and mentorship
- Resolve complex production incidents
- Stay current on platform updates and deprecations
- Support model deployment release validation and rollback
- Troubleshoot end to end Gen AI architecture
Perks/Benefits
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Long-term disability insurance
- Paid time off
- Retirement savings plan
- Vision insurance
Skills/Tech-stack
AI Foundry | AI Search | API Key | ARM Templates | AWS CloudTrail | AWS CloudWatch | Application Insights | Azure AD | Azure AI | Azure AI Foundry | Azure AI Search | Azure Cognitive | Azure Cognitive Services | Azure DevOps | Azure Monitor | Azure OpenAI | Bash | Bicep | CI/CD | Cloud Computing | CloudFormation | Cognitive Services | Databricks | Delta Lake | Docker | Entra ID | Faiss | Git | GitHub Actions | Grafana | IAM | ITIL | Jenkins | Kubernetes | Kubernetes (AKS | Kubernetes EKS | Lambda | Log Analytics | MLflow | Network Security | Network Security Groups | OAuth 2.0 | Pinecone | Powershell | Private Endpoints | PrivateLink | Prompt engineering | Python | RAG | RBAC | REST APIs | S3 | SageMaker | Security groups | Spark | Terraform | Token Management | Unity Catalog | VNet | VPC | Vector Databases
Education
Regions
Countries
States
Cities
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