AI Engineer / Senior Platform Support Officer
USD 70K-118K Senior-level Full Time
Tasks
- Automate support workflows with scripts monitoring and alerting
- Collaborate with L1 L2 teams to develop runbooks and SOPs
- Ensure configurations meet security and data governance standards
- Manage incidents using ITIL incident and problem management processes
- Monitor and optimize Gen AI workloads health performance and cost
- Participate in on-call rotations
- Perform root cause analysis for platform outages and performance issues
- Provide technical guidance and mentorship
- Serve as final escalation tier for production incidents
- Stay current with platform updates and deprecations
- Support deployment and release validation API versioning and rollbacks
- Troubleshoot end to end architecture across networking IAM and model serving
Perks/Benefits
- N/A
Skills/Tech-stack
AI Foundry | AI Search | AKS | API Keys | ARM Templates | AWS Bedrock | AWS IAM | AWS Lambda | AWS SageMaker | Amazon S3 | Application Insights | Azure AI | Azure AI Foundry | Azure AI Search | Azure Cognitive | Azure Cognitive Services | Azure DevOps | Azure Monitor | Azure OpenAI | Azure OpenAI Service | Bash | Bicep | CI/CD | Change Management | Cloud Networking | CloudFormation | CloudTrail | CloudWatch | Cognitive Services | Databricks | Delta Lake | Docker | EKS | Embeddings | Entra ID | Faiss | GitHub Actions | Grafana | HTTP | IAM | ITIL | Incident Management | Jenkins | Kubernetes | Log Analytics | MLflow | Managed Identities | OAuth | OAuth 2.0 | OpenAI Service | Pinecone | Powershell | Private Endpoints | PrivateLink | Problem Management | Prompt engineering | Python | RAG | RBAC | Rate Limiting | Service Level | Service Level Management | Service principals | Spark | Terraform | Unity Catalog | VNets | VPC | Vector Databases
Roles
AI | AI Engineer | Engineer | L3 Support Engineer | Platform | Platform Support | Platform Support Engineer | Support Engineer
Regions
Countries
States
Cities
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