AI Lead

Bangalore, IN

INR 2500K-5000K (estimate) Senior-level Full Time

@ S...

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Found 20d ago

Tasks

Define AI performance KPIs
Define agent tools workflows and integrations
Define evaluation guardrails and responsible AI practices
Deflect tier one work and resolve routine requests end to end
Design build and tune custom AI agents
Drive continuous improvement through process reviews
Enable and configure ServiceNow agentic AI capabilities
Lead and coach agentic AI developers
Own agentic AI delivery for service management
Partner with support and cloud operations on use cases
Run day to day delivery and backlog management
Set team goals and delivery priorities

Perks/Benefits

Skills/Tech-stack

Education

N/A

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AI Lead

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