AI Optimization Specialist, Support
Tasks
- Analyze AI Copilot performance data
- Analyze AI chatbot performance data
- Build and maintain AI knowledge base
- Collaborate with Product Engineering and Design
- Create and curate internal knowledge resources
- Design conversational flows
- Identify content and structural gaps
- Improve chatbot accuracy and helpfulness
- Optimize Intercom chatbot workflows
- Provide support ticket coverage
Perks/Benefits
- 401k matching
- Cellphone stipend
- Commuter benefits
- Family planning benefits
- Flexible PTO
- Health and wellness stipend
- Holidays
- Internet stipend
- Medical, dental, and vision coverage
- Parental leave
- Remote work
- Sick time
Skills/Tech-stack
AI Copilot | API | Artificial Intelligence | Chatbot | Intercom | JSON | JavaScript | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Python
Education
N/A
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