AI Solutions Lead
Tasks
- Build MCP backed knowledge aggregator
- Build high ROI AI enablement tools
- Build per client customer history layer
- Compare health scoring against HubSpot native score
- Create AI standards and governance guidelines
- Design customer intelligence platform
- Enable teams to build MCPs and agents
- Extend platform for ARM and health scoring
- Facilitate AI workshops and enablement sessions
- Implement feedback loop for answer accuracy
- Implement support copilots for ticket Q and A
- Improve resolution rate
- Integrate CRM and support data sources
- Optimize Finn using validated answers
- Provide cited answers and next steps
- Run AI maturity assessments
- Stay current with AI tooling and trends
Perks/Benefits
- N/A
Skills/Tech-stack
API Integration | B2B | CRM | Confluence | Data integration | Guru | HubSpot | JavaScript | Jira | Knowledge Management | LLM | MCP | Machine Learning | NLP | Prompt engineering | Python | RAG | SQL | SaaS | Sentiment Analysis | Slack | Zendesk
Education
Roles
AI | AI Solutions | AI Solutions Lead | Engineer | Lead | Learning Engineer | Machine Learning Engineer | Software Engineer | Solutions Lead
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