AI Solutions & Operations Manager (m/w/d)
Tasks
- Analyze AI performance and build tests quality controls and KPIs
- Design workflows tool integrations and interfaces
- Develop chat ticket and voice automations
- Evaluate new AI technologies manage external partners and oversee controlled rollouts
- Identify prioritize new AI and automation opportunities with business teams
- Optimize prompts knowledge sources conversation flows and escalation logic
Perks/Benefits
Skills/Tech-stack
API Integration | Chatbots | Evals | Function Calling | Generative AI | Guardrails | KPI analysis | LLM Agents | Language Models | Large Language Models | Prompt engineering | RAG | Retrieval-Augmented Generation | Voicebots | Webhooks | Workflow automation
Education
N/A
Roles
AI | AI Solutions | AI Solutions Manager | Manager | Operations | Operations Manager | Solutions Manager
Regions
Countries
States
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