AI Support Analyst

Remote R

A USD 85K-120K (estimate) Mid-level Full Time

@ S...

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Found 1mo ago

Tasks

Assist with incident management escalation and root cause analysis
Collaborate with engineering QA and data teams
Document issues resolutions and maintain runbooks
Identify automation and process improvements in support operations
Monitor alerts incidents and performance issues
Provide L1 L2 support for AI applications
Provide user guidance and support
Support API integrations and data flows between systems
Troubleshoot AI outputs data inconsistencies and integrations
Validate data quality and accuracy in ETL ELT pipelines

Perks/Benefits

Remote work

Skills/Tech-stack

Education

N/A

Roles

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