Analista de Planejamento e Performance (Business Analytics)
Tasks
- Act as analytics partner for stakeholders
- Build dashboards for new contract journey
- Consolidate data from CRM and ERP systems
- Create indicators for delays satisfaction and churn
- Define success metrics for onboarding stages
- Develop early risk identification models
- Identify operational bottlenecks and rework
- Improve governance model for customer journey
- Monitor area adherence to process steps
- Produce recurring analytics for strategic decisions
- Support prioritization of operational improvements
Perks/Benefits
- Childcare support
- Dental insurance
- Discount on Flights
- Education incentive
- Extended parental leave
- Health insurance
- MBA sponsorship
- Meal allowance
- Pet health plan
- Post Graduation Sponsorship
- Transportation allowance
- Wellhub
- Zenklub
Skills/Tech-stack
CRM | Data Modeling | Data Visualization | ERP | Performance Analysis | Power BI | SQL | Tableau
Education
N/A
Roles
Analyst | Analytics | Analytics Engineer | Business Analyst | Engineer
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