Analyst, Analytics & Metrics-1
Tasks
- Analyze customer data to prevent revenue leakage
- Collect and validate quarterly operational data
- Conduct analytical research for management discussions
- Deliver detailed customer performance reporting
- Develop and test system enhancements and process improvements
- Generate customer performance analytics
- Maintain documentation and track inquiries
- Provide customer support and training
- Resolve open issues with customers
- Support operational metrics projects
- Support quarterly business updates to finance teams
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Analytics reporting | Change Management | Customer support | Data Analysis | Data Integrity | Data Validation | Excel | Leakage Analysis | Microsoft Outlook | Microsoft Word | Process Improvement | Revenue Leakage | Revenue Leakage Analysis | Six Sigma
Education
N/A
Roles
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