Analyst, Analytics & Metrics
Tasks
- Analyze customer reported data
- Collect and validate quarterly operational data
- Conduct analytical research for management discussions
- Contribute to system enhancements and process improvements
- Document inquiries in internal systems
- Identify revenue leakage
- Prepare customer performance analytics
- Provide customer support and training for QMR topics
- Resolve open issues with customers
- Support projects for operational metrics and drivers
- Support quarterly business updates to regional finance teams
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Business Process | Change Management | Customer Service | Data Analysis | Data Integrity | Data Validation | Excel | Information security | Leakage Analysis | Process Improvement | Reporting | Revenue Leakage | Revenue Leakage Analysis
Education
Roles
Regions
Countries
States
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