Analyst, Customer Fulfillment (Mandarin)
PHL - Makati, Philippines
PHP 600K-624K (estimate) Entry-level Full Time
Tasks
- Collaborate with e-commerce systems teams
- Coordinate delivery dates
- Escalate stock allocation issues
- Implement process improvements
- Liaise with sales logistics finance
- Maintain customer service performance reporting
- Manage order issues
- Process Customer Orders
- Resolve customer inquiries with action plans
Perks/Benefits
- Career development plan
- Gym access
- Health care benefits
- Inclusive workplace program
- Independence and autonomy
- Paid leaves
- Paid vacation
Skills/Tech-stack
Customer Service | E-commerce | Order Management | Process Improvement | SAP
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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