Analyst Sr., Operational Performance & Analytics
Miami, FL, United States
USD 61K-105K (estimate) Senior-level Full Time
Tasks
- Analyze actuals versus budget and forecast accuracy
- Analyze labor hours scheduling patterns and guest volumes
- Analyze performance variance drivers and provide recommendations
- Analyze voice of customer trends and guest journey pain points
- Automate reporting and data preparation using AI tools
- Build KPI architecture for executive reporting
- Build labor productivity models and staffing benchmarks
- Build measurement and reporting mechanisms for operational management system
- Develop ROI payback and operating impact analyses
- Develop destination performance dashboards and scorecards
- Maintain data quality documentation and reporting consistency
- Prepare performance review materials and governance outputs
- Quantify impact of continuous improvement initiatives and value captured
- Support OPEX CAPEX planning with forecasts and financial insights
- Support SOP compliance readiness checks and corrective action tracking
- Track action items owners due dates and progress
- Track savings implementation progress and realized benefits
Perks/Benefits
- 401k company match
- Employee assistance program
- Employee discounts
- Health benefits
- Paid time off
- Standby cruises
- Tuition reimbursement
Skills/Tech-stack
AI Automation | Automation | Business case | Business case development | Case Development | Dashboard Development | Data Quality | Data analytics | Excel | Financial Analysis | Financial Modeling | Forecasting | KPI Management | Labor Productivity | Labor Productivity Analysis | Operational reporting | Payback period | Power BI | Process Improvement | Productivity analysis | ROI analysis
Education
Bachelor of Science | High School Diploma | Master of Science
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