Analytics Applications Support

Tasks

• Create documentation and training materials
• Develop complex reports
• Ensure service level agreement compliance
• Execute scheduled tasks and health checks
• Implement application changes and upgrades
• Maintain remedy tickets
• Maintain reporting procedures and processes
• Manage incident and problem resolution
• Monitor and alert to prevent incidents
• Perform data reconciliation
• Perform root cause analysis and remediation
• Provide 24/7 production support
• Provide SAP Business Intelligence application support
• Reconcile General Ledger accounts
• Run production management for financial and regulatory reports
• Support report production and data quality

Perks/Benefits

• 24 7 rotating on call support
• Night shift flexibility
• Weekend rotational coverage

Skills/Tech-stack

AWS | Ansible | Azure | Azure DevOps | Bash | Bitbucket | Business Intelligence | CI/CD | Cause analysis | Change Management | Cloud platform | CloudWatch | Dashboards | Data Reconciliation | Datadog | Docker | Dynatrace | ELK Stack | Encryption | General Ledger | Git | GitHub | GitLab | Google Cloud | Google Cloud Platform | Grafana | IAM | Incident Management | Jenkins | Kubernetes | Powershell | Problem Management | Prometheus | Python | Release Management | Root Cause Analysis | Root cause | SAP Business | SAP Business Intelligence | SAP BusinessObjects | SQL | Service Level | Service Level Agreement | Terraform | Vulnerability Assessment | Web Intelligence