Analytics Operations Analyst
Tasks
- Automate client process monitoring
- Build dashboards and alerting
- Conduct incident post-mortems and root-cause analysis
- Develop batch tracking and monitoring
- Develop monitoring and automation tools
- Escalate incidents via incident process
- Implement observability and alerting strategies
- Investigate and resolve workflow issues
- Maintain runbooks and support documentation
- Monitor SaaS platform health
- Oversee client analytics processing
Perks/Benefits
- Flexible working hours
- Hybrid work model
- Professional development opportunities
- Remote work options
- Work-life balance
Skills/Tech-stack
Alerting | Cause analysis | Cloud Computing | Dashboarding | Data Analysis | Excel | Grafana | Incident Management | Kibana | Monitoring | Observability | Power BI | Powershell | Python | Root Cause Analysis | Root cause | SQL | SaaS
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
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