Applied AI Engineer
Tasks
- Build agent evaluation frameworks
- Capture product gaps
- Create scripted test tasks
- Deploy production ready AI agents
- Develop agent orchestration with tool use
- Generalize field solutions into platform capabilities
- Implement barge in
- Implement turn taking
- Integrate agents with customer CRMs
- Integrate agents with knowledge bases
- Integrate agents with telephony systems
- Measure containment rate
- Measure customer satisfaction
- Measure resolution rate
- Provide structured feedback to engineering
- Run adversarial scenarios
- Transition pilots to production with documentation and playbooks
- Tune speech recognition
- Tune speech synthesis
Perks/Benefits
- N/A
Skills/Tech-stack
ASR | Agent Orchestration | Azure | Barge In | CRM Integration | ElevenLabs | Evaluation Framework | Go | Guardrails | Knowledge Base | Knowledge base integration | LLM | Logging | Machine Learning | Python | Speech Recognition | Speech synthesis | TTS | Telephony Integration | Testing | Tool use | Turn Taking | TypeScript
Education
N/A
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