Assistant Director, The HUB - Enrollment Management - Office of the Provost
Pittsburgh, United States
USD 64K-97K (estimate) Executive-level Full Time
Tasks
- Administer financial aid process and eligibility
- Advise on student account payments and dispute resolution
- Create individualized payment arrangements
- Deliver information via presentations webinars and tabling
- Evaluate and streamline enrollment service processes using data
- Evaluate financial aid applications
- Handle special and unusual circumstances
- Liaise with colleges on student enrollment processes
- Maintain relationships with students families and academic departments
- Manage student caseload for retention and persistence
- Manage student enrollment and tuition issues
- Provide enrollment counseling to students and parents
- Recommend financing alternatives
- Resolve inquiries on enrollment policies and practices
- Train newly hired staff and work study students
Perks/Benefits
- Dental insurance
- Disability insurance
- Family Concierge Support for Childcare
- Fitness center access
- Health insurance
- Holidays
- Life insurance
- Paid time off
- Prescription insurance
- Retirement savings program
- Transit bus pass
- Tuition benefits
- Vision insurance
Skills/Tech-stack
Accounts Management | Conflict Resolution | Customer Service | Data Analysis | Eligibility assessment | Financial Aid | Financial aid administration | Interpersonal Communication | Process Improvement | Student Accounts | Student Accounts Management | Student Enrollment | Training and onboarding
Education
Regions
Countries
States
Cities
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