Associate Director, Quantitative Research
London, England, United Kingdom
GBP 50K-55K (estimate) Mid-level Full Time
Tasks
- Adapt develop and initiate processes procedures enhancements
- Appraise and develop team members
- Approve leave and expense reports
- Coach and mentor team members
- Conduct quarterly reviews of direct reports
- Ensure projects complete on time within budget
- Execute client service improvement plans
- Manage client service team
- Manage project escalations
- Monitor productivity and data collection quality
- Monitor team KPIs and workload distribution
- Oversee billing process and project profitability
- Oversee training for new and existing team members
- Partner with internal stakeholders to resolve issues
- Provide guidance to operations team
- Support best practices and policies development
Perks/Benefits
- Annual leave
- Bonus scheme
- Cycle scheme
- Medical cash plan
- Pension plan
- Staff discount scheme
- Subsidised gym membership
Skills/Tech-stack
Analysis | Client Service | Data Quality | Data collection | Excel | Healthcare Research | KPI Monitoring | Market Research | Microsoft Outlook | Microsoft Word | Problem Solving | Project Management | Sampling | Scheduling | Stakeholder management | Translation | Workload management
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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