Automation & AI Engineer
Tasks
- Automate operational tasks with PowerShell
- Automate remediations with Python
- Automate ticket deflection workflows
- Build proactive remediations and self healing in Nexthink
- Continuously improve digital employee experience scores
- Detect and resolve issues using AIOps telemetry
- Ensure automation security and governance
- Ensure pci dss compliance
- Implement ITSM automation workflows
- Integrate automations with Microsoft Graph API
- Measure automation impact with deflection and MTTR
- Orchestrate workflows with Logic Apps
- Orchestrate workflows with Power Automate
- Tune and extend IT virtual assistant chatbots
Perks/Benefits
- N/A
Skills/Tech-stack
AIOps | Analytics | Chatbot | Endpoint Management | Graph API | ITSM | Identity Management | Jira Service | Jira Service Management | Logic Apps | M365 | Microsoft Graph | Microsoft Graph API | NexThink | PCI DSS | Power Automate | Powershell | Python | Service Management | Telemetry | Virtual assistant
Education
N/A
Roles
AI | AI Engineer | AIOps Engineer | Automation Engineer | Engineer
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