Automation Solutions Manager
Salt Lake City, UT, United States
USD 90K-134K (estimate) Mid-level Full Time
Tasks
- Analyze customer journey and identify friction
- Define and track CX KPIs
- Deploy predictive machine learning models
- Design conversational flows and automated touchpoints
- Equip agents with next best action recommendations
- Implement omnichannel routing strategies
- Integrate AI tools with CRM and contact center systems
- Lead AI and automation strategy
- Lead change management for customer service teams
- Manage vendor relationships
- Optimize AI models and automated workflows
- Pilot and implement conversational AI
- Use speech and text analytics
Perks/Benefits
- N/A
Skills/Tech-stack
Artificial Intelligence | CRM | Contact Center Technology | Contact center | Conversational AI | Customer Relationship Management | Customer relationship | Data analytics | Generative AI | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Omnichannel | Predictive Analytics | Predictive routing | Relationship Management | Speech Analytics | Text Analytics
Education
N/A
Language: en
Views:
2
Clicks:
2
Saves: 0
Related jobs
-
Benefit Services Senior Leader - Group Fulfillment USD 119K-154KArtificial Intelligence | Automation | Budget Management | Capacity Planning | Change ManagementSenior-level Full TimeDenver, CO; Chicago, IL; Phoenix, AZ12h ago
-
VP, AI Solutions USD 175K-250KAdtech | Analytics frameworks | Artificial Intelligence | Attribution Modeling | Audience intelligence401k matching | Dental insurance | Flexible spending account | Medical insurance | Relocation optionExecutive-level Full TimeSan Diego, CA, Los Angeles, CA, …12h ago
-
Manager, Partner GTM Planning and Analytics USD 138K-170KAI workflows | Agentic Workflows | Attribution Modeling | BI Automation | Business Modeling401k matching | Health insurance | Paid time offMid-level Full TimeUnited States14h ago
-
Principal Technical Product Manager - VALORANT, AI/ML USD 178K-249KCross-functional | Cross-functional leadership | Functional leadership | Generative AI | Integration401k company match | Dental insurance | Flexible work schedules | Life insurance | Medical insuranceSenior-level Full TimeLos Angeles, USA16h ago
-
Manager, Analytics & Strategy USD 100K-140KCausal Inference | Excel | Experimental Methods | Generative AI | Machine Learning401k plan | Dental insurance | Disability insurance | Health insurance | Life insuranceMid-level Full TimeChicago20h ago
-
Senior Product Manager - Data Platform USD 140K-165KAgile | Anomaly Detection | Batch Processing | BigQuery | Consent Management401k matching | Dental insurance | Disability insurance | Flexible time off | Life insuranceSenior-level Full TimeJersey City, NJ, United States20h ago
-
Senior Manager / Principal Data Science USD 155K-178KAI Agents | Dashboards | Data Pipelines | Data Visualization | LLMHybrid workSenior-level ContractDeerfield Beach, United States21h ago
-
Autoscaling | Deep learning | Distributed Systems | Elastic Systems | KubernetesMid-level Full TimeSan Jose, California, United States22h ago
-
C# | C++ | Computer Vision | Data Processing | DebuggingSenior-level Full TimeKirkland, WA, USA23h ago
-
Senior Data Science Manager - Marketing Science USD 180K-210KAttribution Modeling | Causal Inference | Difference-in-differences | Language Models | Language Processing401k match | Annual bonuses | Company equipment provided | Company medical dental vision plans | Disability benefitsSenior-level Full TimeAtlanta, GA preferred, Remote R1d ago
-
Audio Data | Audio data analysis | Budget Management | Compliance Management | Data AnalysisDeferred compensation | Dental insurance | Disability insurance | Life insurance | Medical insuranceMid-level Full TimeWILSON-SHORT HALL, United States1d ago
-
Director Data Products USD 190K-237KAgile | Artificial Intelligence | BigQuery | DBT | Data ArchitectureExecutive-level Full TimeHeadquarters - Katy, TX, United States1d ago
-
A2P Messaging | AWS | Agreement negotiation | Amazon Simple Notification Service | Audio401k matching | Adoption and Surrogacy Reimbursement Coverage | Employee assistance program | Flexible schedule | Flexible spending accountsSenior-level Full TimeSeattle, Washington, USA1d ago
-
Manager, AI Advanced Analytics USD 117K-201KBudget Management | Classification | Data Analysis | Data Privacy | Data VisualizationMid-level Full TimeUS159 NJ Titusville - 1125 Trenton-Harbourton …1d ago
-
Associate Director, Commercial AI & Advanced Analytics USD 137K-235KA/B | A/B Testing | Artificial Intelligence | B testing | Budget ManagementMid-level Full TimeUS159 NJ Titusville - 1125 Trenton-Harbourton …1d ago
-
Manager, Digital Claims Optimization USD 118K-230KArtificial Intelligence | Automation | Business Intelligence | Claims Processing | Dashboard DevelopmentCommuter perks | Employee recognition | On-site parking | Paid time off | Tuition assistanceMid-level Full TimeWA Other Telecommuter, United States R1d ago
-
Senior Manager, Applied AI USD 270KAI adoption | Artificial Intelligence | Automation | Change Management | Document AutomationSenior-level Part TimePalo Alto, United States1d ago
-
Manager, AI Engineering - Analytics USD 197K-267KAgent systems | Artificial Intelligence | Data Modeling | Data Warehousing | EvalsHybrid work flexibility | Professional growth opportunities | Stock equity | Work-life balanceMid-level Full TimeHybrid - San Francisco R1d ago
-
AI Solutions Manager, Digital Native USD 140K-175KAI Observability | AI systems | CRM | Customer Success | Data Infrastructure401k | Medical/Dental/Vision | Mental wellness support | Parental leave | Unlimited paid time offMid-level Full TimeRemote (San Francisco) R1d ago
-
Senior Manager, People Analytics & Insights USD 119K-175KArtificial Intelligence | Automation | Data Modeling | Data integration | DomoSenior-level Full TimeChicago, Illinois, United States; Jersey City, …1d ago
-
Assistant Director, Data Engineering USD 148K-148KContinuous Improvement | Customer Relationship Management | Customer relationship | Data Governance | Data HubsFree onsite parking | Free transit pass | Healthcare benefits | Paid Holidays | Paid Vacation LeaveExecutive-level Full TimeDenver R1d ago
-
Technical Program Manager, Gemini Evals, DeepMind USD 217K-237KCapacity Planning | Compute Capacity Planning | Compute capacity | Data Science | ExperimentationMid-level Full TimeMountain View, CA, USA1d ago
-
Acceptance criteria | Agile | Analytics | Artificial Intelligence | Backlog ManagementHybrid workSenior-level Full TimeNew York, New York, United States2d ago
-
Senior Manager, Sales Operations & Data Analytics USD 155K-196KAdvanced Analytics | CRM | Data Governance | Data Management | Data analyticsHealth insurance | Hybrid work | Paid time off | Retirement benefitsSenior-level Full TimeChicago, IL, United States2d ago
-
Manager, Data Analytics USD 135K-155KAgile | Azure | Azure Data | Azure Data Factory | Azure OpenAI401k employer match | Accident insurance | Critical illness insurance | Dental insurance | Flexible Spending PlansMid-level Full TimeOrlando, FL, United States2d ago