AVP, Enterprise Complaints Analytics & Innovation (L11)
Hyderabad IN, India
INR 3000K-3300K (estimate) Executive-level Full Time
Tasks
- Analyze customer experience indices and integrated views
- Automate consolidate data from multiple channels
- Build complaint intelligence capability
- Conduct root cause analysis using machine learning
- Create executive ready regulator ready narratives
- Design and monitor A B testing
- Detect emerging trends anomalies systemic issues
- Develop advanced analytics models and early warning indicators
- Quantify exposure and measure remediation impact
- Support complaints teams with process-focused analytics
Perks/Benefits
Skills/Tech-stack
A/B | A/B Testing | AWS SageMaker | Artificial Intelligence | B testing | Classification | Clustering | Data Analysis | Data Warehousing | Entity recognition | Exploratory Data Analysis | Forecasting | Language Processing | Machine Learning | Named Entity Recognition | Natural Language | Natural Language Processing | PySpark | Python | SAS | Sampling | Scala | Spark | Supervised Learning | Tableau | Text Summarization | Topic Modeling
Roles
Analytics | Analytics Manager | Data Scientist | Engineer | Learning Engineer | Machine Learning Engineer | Manager | Scientist
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