Bellman

Tasks

• Assist with luggage delivery and pickup
• Attend briefings and departmental meetings
• Clean bell carts and hand trolleys
• Distribute and collect group luggage
• Handle lost and found items
• Handle room drops and room moves
• Inspect entrance and driveway areas
• Maintain confidentiality of guest information
• Maintain lobby cleanliness and order
• Maintain luggage storage rooms
• Manage guest inquiries and resolve complaints
• Park and retrieve vehicles as needed
• Provide hotel information and event guidance
• Record guest service transactions
• Report accidents and security issues
• Report equipment malfunctions
• Support emergency response team
• Verify guest identity before room access
• Welcome guests

Perks/Benefits

• Employee training
• Flexible schedule
• Overtime opportunities

Skills/Tech-stack

Customer Service | English communication | Guest relations | Hotel operations | Lost and Found | Lost and Found Management | Luggage handling | Manual lifting | Professional communication | Records management