Bellman / Guest Arrival Expert (m/f/d)

Tasks

• Collaborate with events department to guide guests
• Coordinate guest arrival and departure
• Ensure guest satisfaction
• Handle guest luggage
• Maintain cleanliness of entrance and lobby
• Manage vehicle keys
• Park guest vehicles
• Provide hotel information
• Receive couriers and manage transport

Perks/Benefits

• Food and beverage discounts
• Free Uniform Cleaning
• Hotel stays
• Meals
• Onboarding program
• Recognition programs
• Retail discounts
• Training and development
• Wellbeing programs

Skills/Tech-stack

Attention to detail | Customer communication | English | German | Guest service | Hotel operations | Luggage handling | Parking Management | Quality awareness | Reliability | Teamwork | Vehicle Key Handling