Bellman PT - The Langham, Pasadena

Tasks

• Answer bell desk phone
• Answer guest inquiries and provide accurate information
• Clean and polish carts and equipment
• Deliver guest laundry
• Deliver messages to meeting facilities and guest rooms
• Distribute newspapers mail packages and faxes
• Escort guests to accommodations
• Greet guests
• Inspect rooms for deficiencies
• Maintain hotel signage and reader boards
• Match luggage tags and issue claim tickets
• Organize and store luggage
• Provide directions and hotel assistance
• Retrieve and input data at computer terminal
• Retrieve guest items from vehicles
• Transport luggage and packages

Perks/Benefits

• Tips

Skills/Tech-stack

Customer communication | Data entry | English language | English language skills | Guest service | Language skills | Luggage handling | Problem Solving | Verbal communication