Bellman - Sheraton Hai Phong

Tasks

• Arrange transportation and reservations
• Assist guests with disabilities
• Complete safety training
• Coordinate with hotel departments
• Follow company policies and confidentiality
• Monitor club lounge seating and service
• Process guest calls and messages
• Provide local area and property information
• Report accidents and unsafe conditions
• Respond to guest requests
• Review shift logs and document information

Perks/Benefits

• N/A

Skills/Tech-stack

Communication | Customer Service | Documentation | Safety Procedures | Telephone etiquette