Bellman

Tasks

• Coordinate valet parked vehicle drop off and pick up
• Deliver personalized guest service
• Ensure hotel entrance and driveway operations
• Ensure service standards per SOP LSOP and LQA
• Follow workplace safety and health policies
• Handle incoming outgoing and stored baggage
• Promote inter hotel sales and in house facilities
• Provide directions and local recommendations
• Report security incidents and guest complaints
• Supervise porterage operations
• Support guest arrival and departure experiences
• Support taxi and hired car queue management
• Welcome guests and residents

Perks/Benefits

• 5-day work week
• Career development
• Colleagues discount
• Comprehensive insurance coverage
• Duty meals
• Flexible benefits
• Learning and development opportunities
• Medical and wellness benefit
• Preferential room rates

Skills/Tech-stack

Guest service | Interpersonal Communication | Prioritization | Problem Solving | Security procedures | Team leadership | Time management