Bellman - Valet & Luggage Assistant - High Point Univ - Kahn Hotel & Alo Res

Tasks

• Answer phone calls and emails
• Book reservations and coordinate registration
• Deliver messages as needed
• Escalate and resolve guest concerns
• Greet guests and provide customer service
• Maintain customer service and positive guest attitude
• Perform other assigned duties
• Process cash and credit card transactions

Perks/Benefits

• N/A

Skills/Tech-stack

Attention to detail | Card Processing | Cash handling | Communication skills | Credit card | Credit card processing | Customer Service | Interpersonal skills | Organizational skills | Record accuracy | Reservation Booking