Big Data Support Engineer Lead - Vice President
Location(s): Irving, Texas, United States
USD 125K-188K Senior-level Full Time
Tasks
- Automate production services
- Build and update service configurations
- Build monitoring and observability dashboards
- Collaborate with development, architecture, and infrastructure teams
- Develop and test knowledge objects for faster resolution
- Drive problem management and service improvements
- Implement observability and monitoring instrumentation
- Lead incident management
- Lead service risk assessments
- Maintain recovery plans
- Manage capacity across service components
- Manage disaster recovery and resiliency
- Manage third party asset licensing compliance and optimization
- Perform incident triage and root cause analysis
- Provide production support on call
- Review and approve changes
- Review major releases and ensure service readiness
- Schedule and facilitate COB testing
- Support L2 service delivery objectives
Perks/Benefits
Skills/Tech-stack
Ab Initio | Amazon Web Services | Ansible | AppDynamics | Automation | Big Data | CI/CD | Cause analysis | Cloud platform | Data Management | Disaster Recovery | ELK Stack | Google Cloud | Google Cloud Platform | Grafana | Hybrid Cloud | Incident Management | Incident Triage | Master Data | Master Data Management | Microservices | Monitoring | Observability | OpenShift | Problem Management | REST APIs | Reliability Engineering | Resiliency | Root Cause Analysis | Root cause | SOAP | Service Improvement | Site Reliability | Site Reliability Engineering | Splunk | Web Services
Education
N/A
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