Bilingual Assistant Manager, Home Fulfillment and Escalation
VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO, Canada
R
CAD 45K-84K Mid-level Full Time
Tasks
- Analyze data and information for insights and recommendations
- Deliver lending operations processes
- Enter review and verify loan information and documentation
- Execute loan administration and servicing
- Gather and format data into reports and dashboards
- Identify and resolve discrepancies
- Integrate data from multiple sources
- Maintain documentation records
- Monitor track and address performance issues
- Participate in planning testing and implementation projects
- Process payments transactions and service requests
- Reconcile information and documentation accuracy
- Resolve standard issues and escalate non routine issues
- Respond to stakeholder inquiries
- Support change management activities
- Support continuous improvement of business processes
Perks/Benefits
- Accident insurance
- Health insurance
- In-depth Training and Coaching
- Life insurance
- Retirement savings plan
- Tuition reimbursement
Skills/Tech-stack
Change Management | Credit Risk | Credit Risk Assessment | Customer Service | Dashboard Development | Data Analysis | Data integration | Documentation Management | Loan administration | Loan servicing | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Mortgage lending | Mortgage underwriting | Regulatory Compliance | Report Development | Risk Assessment | Risk Management | Service Level | Service Level Agreement
Education
N/A
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