Bilingual Billing Fulfillment Administrator

Tasks

• Analyze billing reports
• Collect and administer premium payments
• Correspond with stakeholders on billing and premium transactions
• Create policyholder letters and correspondence
• Handle NSF letters and premium returns
• Maintain and reconcile account records
• Manage billing inquiries
• Process premium payment transactions
• Provide billing knowledge to business partners
• Provide term insurance renewal quotes
• Recommend solutions and resolve billing errors
• Request information from internal departments

Perks/Benefits

• Dental coverage
• Disability coverage
• Employee assistance program
• Flexible work options
• Health and wellness programs
• Life Coverage
• Paid time off
• Paid volunteer days
• Pension
• Retirement savings plans
• Training and development

Skills/Tech-stack

Account Reconciliation | Communication | Customer Service | Insurance billing | Payment Reconciliation | Premium Payments | Report analysis