Bilingual Field Enrollment Specialist (California Only)
Irvine, California, United States; United States
USD 39K-55K Mid-level Full Time
Tasks
- Coordinate with internal teams and external vendors
- Create and document standard operating procedures
- Educate clients on program eligibility and reimbursement
- Enter manual reimbursement requests in OPS Connect
- Follow up on missing claim documents
- Identify process improvements and innovations
- Process claims in financial processing systems
- Provide customer service for enrollment and reimbursement issues
- Research and resolve application eligibility and claims issues
- Resolve billing reimbursement discrepancies
- Review and correct eligibility and billing problems
Perks/Benefits
- Flexible work arrangements
- Hybrid option
- Profit sharing
- Remote work options
- Travel reimbursement
- Work from home option
Skills/Tech-stack
Claims Processing | Customer Service | Data research | ERISA | Email communication | HIPAA | Health Care Billing | Health Insurance Eligibility | Health care | Health insurance | Insurance eligibility | Microsoft Excel | Microsoft Outlook | Microsoft Word | OPS Connect | Process Improvement | Standard Operating Procedure | Telephone communication
Education
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