Billing Fulfillment Administrator

Tasks

• Analyze billing reports and resolve errors
• Collect and administer premium payments
• Create policyholder letters and correspondence
• Handle non sufficient funds letters and premium returns
• Maintain and reconcile account records
• Manage phone calls and email inquiries
• Proactively correspond with stakeholders
• Process premium payment transactions
• Provide billing support to business partners
• Provide term insurance renewal quotes

Perks/Benefits

• Dental coverage
• Disability coverage
• Employee assistance program
• Flexible work options
• Group retirement savings plan
• Health and wellness programs
• Life Coverage
• Mental health support
• Paid time off
• Paid volunteer days
• Pension
• Training and development

Skills/Tech-stack

Account Reconciliation | Collections | Customer Service | Insurance billing | Non Sufficient Funds Processing | Payment Processing | Premium Payments | Report analysis