Business Analytics Solution Expert

Tasks

• Analyze service operations data to identify trends
• Collaborate with cross-functional teams
• Conduct process assessments
• Create reports and presentations for stakeholders
• Develop data-driven improvement strategies
• Document analytics processes and initiatives
• Ensure regulatory and quality compliance
• Escalate complex issues to management
• Maintain tracking and audit documentation
• Monitor KPIs and analytics
• Optimize operational efficiency
• Support service improvement initiatives

Perks/Benefits

• N/A

Skills/Tech-stack

Analytical Thinking | Azure Databricks | Big Data | Business acumen | Communication | Continuous Learning | Critical Thinking | Data Management | Data Visualization | Data cleaning | Excel | Google Sheets | Machine Learning | Power BI | Presentation | Problem Solving | Python | Qlik | R | SQL | Statistics