Business System Owner Data Analyst - Salesforce Service Cloud
Tasks
- Apply data warehousing concepts for analytics
- Build CRM Analytics dashboards
- Collaborate on Salesforce data integration with Snowflake
- Collaborate on analytics with Power BI
- Configure Salesforce objects fields and relationships for reporting
- Contribute to ETL processes
- Design Salesforce reports and dashboards
- Develop CRM Analytics dataflows recipes lenses
- Document data flows and mappings
- Enhance CRM Analytics dashboards
- Ensure data integrity and quality
- Maintain Salesforce data quality initiatives
- Maintain reporting standards and best practices
- Optimize CRM Analytics performance
- Review reports for accuracy and relevance
- Serve as Salesforce data subject matter expert
- Support Salesforce administration security and access
- Support data governance and documentation
- Support data integration initiatives
- Troubleshoot CRM Analytics issues
- Write and optimize SQL queries
Perks/Benefits
- N/A
Skills/Tech-stack
Agile | CRM Analytics | CRMA | Data Governance | Data Visualization | Data Warehousing | Data integration | Dimensional Modeling | ETL | Einstein Discovery | Power BI | SOQL | SQL | Salesforce | Salesforce Dashboards | Salesforce Reports | Salesforce Service | Salesforce Service Cloud | Service Cloud | Snowflake
Education
N/A
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