Chatbot Associate
Tasks
- Analyze customer feedback
- Analyze market trends
- Collaborate with BI teams
- Collaborate with CX teams
- Collaborate with UX teams
- Develop AI chatbots
- Develop training programs
- Ensure chatbot quality
- Ensure chatbot usability
- Improve conversation flows
- Maintain AI chatbots
- Maintain documentation
- Maintain knowledge base
- Provide technical support
- Resolve customer issues
Perks/Benefits
Skills/Tech-stack
AI chatbots | Customer support | Data Analysis | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Quality Assurance | Technical Support | Usability Testing
Education
N/A
Roles
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