Chef de brigade réservation et service client - Pullman Paris Montparnasse 4* H/F

Tasks

• Assist hotel finance with reservation issues
• Coordinate group reservations
• Create room budget inputs
• Handle guest requests
• Maintain team grooming policy
• Manage overs and day use rooms
• Manage room reservations
• Maximize room occupancy
• Process internet reservations within 24 hours
• Process reservation complaints
• Reconcile daily reservation reports
• Support VIP and long stay bookings
• Support marketing plan inputs
• Train new employees
• Verify availability and market codes

Perks/Benefits

• Accor Discounts
• Career development
• Employer-paid health insurance
• Meals allowance
• Night shift premium
• Pass Navigo Subsidy
• Team Uniform Provided
• Thirteenth Month Pay
• Training opportunities

Skills/Tech-stack

Availability Management | Booking management | Communication | Customer Service | English Proficiency | French proficiency | Group Booking Management | Hotel reservations | Internet Booking Processing | Leadership | Occupancy Management | Opera PMS | Reservation Reconciliation | Reservation Software | Revenue Maximization | Room Occupancy Management | Sales Management