Client Engagement Data Analyst - AI
Tasks
- Audit Zendesk data structures
- Build dashboards and reports
- Build data models for tagging and classification
- Communicate data changes to non technical stakeholders
- Design AI agent workflows
- Develop AI performance reporting
- Establish data foundations for AI
- Identify support data patterns
- Map support data fields to AI outputs
- Monitor AI feedback loop and overrides
- Support backlog prioritization with data readiness sizing
- Translate operational needs into technical requirements
- Uplift AI literacy across the team
Perks/Benefits
Skills/Tech-stack
AI Agents | CrewAI | Data Classification | Data Governance | Data Modeling | Data Taxonomy | Knowledge graph | LLM based classification | Langchain | Lean Six Sigma | Looker | Machine Learning | Make | Mixpanel | N8n | OpenClaw | Process mining | Python | RAG | SQL | Six Sigma | Taxonomy design | Zapier | Zendesk
Education
N/A
Roles
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