Cloud Support Engineer-Database
Tasks
- Analyze replication backups indexing and connectivity issues
- Collaborate with product and engineering on escalations
- Guide customers on scalable reliable database architecture
- Identify automation opportunities to streamline support workflows
- Maintain technical documentation and runbooks
- Participate in incident response and on-call rotations
- Provide hands on technical support for database and cloud issues
- Troubleshoot production database performance and availability
- Use monitoring and observability tools to diagnose bottlenecks
Perks/Benefits
- Conference reimbursement
- Employee assistance program
- Employee stock purchase program
- Flexible time off
- LinkedIn Learning access
- Local Employee Meetups
- Training reimbursement
Skills/Tech-stack
AWS | Ansible | Azure | Backups | ClickHouse | Google Cloud | Helm | Indexing | Infrastructure as Code | Kafka | Kubernetes | Linux | MongoDB | Monitoring | MySQL | Networking | Observability | OpenSearch | Performance Tuning | PostgreSQL | Redis | Replication | Terraform | Troubleshooting | “as-code”
Education
N/A
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