Collections and Payments Analytics Specialist (B2C)
Cape Town, Western Cape, South Africa
A ZAR 336K-456K (estimate) Senior-level Full Time
Tasks
- Analyze risk and recovery trends
- Automate collections processes
- Build payment behavior analytics
- Design collections campaigns
- Identify AI and automation opportunities
- Improve clearance and routing
- Improve daily collections performance
- Improve payment success rates
- Integrate with payment systems and providers
- Reduce failed transactions
- Reduce manual BPO processes
- Support VAT recovery
- Support compliance reporting
- Track arrears
Perks/Benefits
- N/A
Skills/Tech-stack
AI | Arrears Tracking | Chatbots | Collections | Credit Risk | Credit control | Data Automation | Excel | Metabase | Payment Systems | Payment analytics | Reporting | SMS | Salesforce | VAT | WhatsApp | Workflow automation
Education
N/A
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