Configuration Data Analyst
Sydney, NSW, Australia
R
AUD 117K-160K (estimate) Mid-level Full Time
Tasks
- Contribute to evidence packs control checks and data remediation
- Escalate moderate complex issues with analysis options next steps
- Execute CMDB configuration management for AI discovery and registration
- Identify process improvements and automation opportunities
- Maintain CMDB policies procedures data standards work instructions
- Manage CMDB requirements design build test implementation sustainment
- Perform CMDB health reconciliation relationship quality and reporting dashboards
- Resolve CMDB data quality issues confirm ownership service mapping lifecycle status
- Support ServiceNow AI Control Tower project requirements analysis solution design test UAT BAU handover
- Support incident problem change and service continuity processes with reliable configuration data
- Triage AI discovery outputs from Microsoft integrations and coordinate remediation
- Validate AI asset records classes relationships attributes registration workflows
Perks/Benefits
- Discounted health and wellbeing initiatives
- Employee assistance program
- Networking opportunities
- Professional development opportunities and events
- Salary packaging
Skills/Tech-stack
AWS | Agent 365 | Agile | Asset Management | Azure | CMDB | CMDB Data Quality | Change Management | Configuration Management | Dashboards | Data Governance | Data Quality | Data Standards | IT Asset Management | IT Service Management | IT service | ITIL | ITSM | ITSM Change | ITSM change management | Incident Management | Microsoft 365 | Microsoft Agent | Microsoft Agent 365 | Problem Management | Reporting | Service Management | Service asset management | ServiceNow | UAT | User stories
Education
N/A
Regions
Countries
States
Cities
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