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Contact Center Analytics & AI Lead

Dubai, Dubai, United Arab Emirates

AED 264K-349K (estimate) Senior-level Full Time

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Found 28d ago

Tasks

Analyze customer interaction data
Collaborate with teams
Design analytics frameworks
Develop predictive models
Implement AI solutions
Lead AI technology integration
Monitor KPIs
Provide data-driven insights
Stay updated with industry trends

Perks/Benefits

Skills/Tech-stack

AI Technologies | Analytics tools | Chatbots | Communication skills | Customer Experience | Customer Experience Metrics | Data Mining | Data analytics | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Predictive Modeling | Project Management | Python | R | SQL | Statistical Analysis | Tableau

Education

Bachelor's in Data Science | Business Analytics | Computer Science | Master's in Related Field

Roles

AI Lead | Contact Center Analytics & AI Lead

Regions

Countries

United Arab Emirates

States

Cities

Dubai, Dubai, AE

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