Contract Data Engineer/CRM Support
New York, NY, United States
A USD 78K-95K (estimate) Mid-level Full Time
Tasks
- Configure research distribution lists
- Coordinate project timelines and milestones
- Coordinate upgrades and enhancements
- Develop data governance procedures
- Establish data quality standards
- Facilitate user acceptance testing
- Gather and document business requirements
- Identify opportunities to use AI and LLMs for workflows
- Investigate and resolve data quality issues
- Maintain application documentation and procedures
- Manage CRM application ownership
- Manage enhancement requests from business users
- Manage research subscriptions
- Monitor data health across CRM data domains
- Monitor third party platform integrations
- Onboard and train new users
- Process employment changes and maintain contacts
- Provide day-to-day application support
- Provide stakeholder status reporting
- Resolve defects and engage vendors
- Support daily CRM operations
- Support interaction uploads and data aggregation
- Support quarterly data submission processes
- Support reporting and ad hoc business analysis
- Validate contact lists prior to import
Perks/Benefits
- N/A
Skills/Tech-stack
AI | Acceptance Testing | Azure | Azure DevOps | CRM Support | Data Governance | Data Quality | Excel | Jira | LLM | Microsoft Copilot | Power BI | Relational databases | SQL | ServiceNow | User Acceptance | User Acceptance Testing
Education
Regions
Countries
States
Cities
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